Your top questions answered
Popular topics about network improvements
It’s common for communities to have questions when our siting teams are making changes to local networks. Here are a few issues that come up frequently.
Local government oversight
While federal legislation provides for us to make network improvements where our customers need them, we partner with local governments and communities to find the best solutions for all parties. Consumer demand and technological innovation create an ever-greater need for stronger networks, and it’s critical that businesses, governments and constituents work together.
WORKING TOGETHER EXPANDS OPPORTUNITY
The support from local governments is critical to developing dependable, replicable policies, ordinances and practices that allow for new infrastructure to be built. Communities that enact reasonable siting-related policies will benefit sooner from T-Mobile’s investments.
THE FCC
“…the weight of scientific evidence has not effectively linked exposure to radio frequency energy from mobile devices…with any known health problems.”
Property values and site aesthetics
Property owners often ask whether cell sites or other wireless network infrastructure have a negative impact on the value of their investment or the aesthetics of their community.
“We studied the impact cell towers have on property values, and our appraisals indicated there was no statistically significant impact." - Valbridge Property Advisors
“We studied the impact cell towers have on property values, and our appraisals indicated there was no statistically significant impact." - Valbridge Property Advisors
Security and privacy
While cyber threats continue to evolve every day, so does the security of our network. We constantly monitor and analyze traffic on our network—leveraging unique insights into the threat landscape to detect and prevent new threats before they even become a problem.
That said, mobile customers are still vulnerable to attacks that exploit weaknesses in other systems or through tactics such as social engineering. Always protect your information with strong passwords, and don’t share them with anyone.
Small cells and 5G
The proliferation of small cells has no adverse impact on present cyber security or our ability to continue to keep our customers’ data safe. In fact, 5G is fundamentally more secure than previous generations of mobile networks, adding protection against known vulnerabilities and providing new capabilities that may make us more resilient to infrastructure attacks.